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Introducing MyManatee Mobile, the ultimate customer service app brought to you by Manatee County Government. Designed to streamline your experience as a resident, business owner, or visitor, this app is your go-to resource for reporting non-emergency issues in your neighborhood. From drainage problems to broken street lights, simply submit a request through the app and it will be sent directly to County staff for quick resolution. Best of all, it's completely free and incredibly user-friendly. Attach a photo of the issue, track the progress of your request, and receive notifications when it's resolved. Download this app now and let us know what you think!
- Quick and Easy Reporting: This app allows users to easily report non-emergency issues such as drainage problems, damaged sidewalks, broken street lights, or potholes. It takes just a few seconds to submit a request through the app, making the reporting process quick and convenient for users.
- Photo Attachment Feature: Users can attach photos of the problem area while submitting a request through this app. This feature helps provide visual evidence to the County staff and allows them to understand the issue more accurately, resulting in quicker and more efficient resolutions.
- Prompt Response and Notification: Upon submitting a request, County staff receive it in seconds and can promptly work towards finding a solution. Users are also notified when their request has been resolved, ensuring that they are kept informed about the progress and outcome of their reported issue.
- Work Request Monitoring and Commenting: This app enables users to monitor the progress of their reported issues through the app. They can also make comments on the conditions, providing additional details or updates to the County staff, and facilitating better communication between users and authorities.
- Is this app free to use?
Yes, this app is completely free to download and use. There are no charges or subscriptions required to access its features.
- Can I report emergency situations through the app?
No, this app is designed for reporting non-emergency issues only. In case of emergencies, users should contact the appropriate emergency services or authorities for immediate assistance.
- How long does it take for the County staff to resolve my request?
The resolution time may vary depending on the nature and complexity of the reported issue. However, the County staff strives to address requests as quickly as possible and will keep users notified about the progress and resolution.
- Can I track multiple requests at the same time?
Yes, this app allows users to track multiple requests simultaneously. Users can easily view the status and updates of their reported issues within the app.
MyManatee Mobile offers residents, business owners, and visitors of Manatee County a convenient and efficient way to report non-emergency issues. With its quick and easy reporting process, photo attachment feature, prompt response and notification system, as well as the ability to monitor work requests and make comments, the app ensures a smooth and transparent communication between users and County staff. Download the app today, report any issues you come across, and help contribute to the improvement of your community. Don't forget to share your feedback and ideas on how else you would utilize the app's features.
File size: 5.80 M Latest Version: 3.9.4
Requirements: Android Language: English
Votes: 282 Package ID: com.publicstuff.manatee_county
Developer: Accela Inc.
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