Sahaaya 2.0 (Namma Bengaluru)

Category： Productivity Date：2024-03-02 16:15:01

Rating： 4.4 Tags： Communication

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Introduction

The Namma Bengaluru (Sahaaya 2.0) app is a unified platform developed by Bruhat Bengaluru Mahanagara Palike for citizens to register their grievances. This innovative app integrates the grievance modules of various departments including BESCOM, BWSSB, BMTC, BMRCL, BMRDA, and BDA. With Namma Bengaluru, citizens can easily report their grievances through text, photos, and videos, providing a comprehensive picture of the issue at hand. The app also allows users to track the status of their grievances on a day-to-day basis, ensuring transparency and accountability. By bringing together multiple departments and enabling seamless communication, Namma Bengaluru empowers citizens to have their concerns addressed efficiently and effectively.

Features of Sahaaya 2.0 (Namma Bengaluru):

* Unified application: The app combines the grievance modules of various government departments in Bengaluru, making it easier for citizens to register and track their grievances.

* Multiple sources: Users can submit their grievances using text, photos, and videos, providing a more comprehensive and detailed account of the issue.

* Integrated departments: The app integrates the grievance modules of Bruhat Bengaluru Mahanagara Palike, BESCOM, BWSSB, BMTC, BMRCL, BMRDA, and BDA, ensuring that citizens can address a wide range of concerns through a single platform.

* Real-time updates: Citizens can track the status of their grievances on a daily basis, allowing them to stay informed and hold the responsible departments accountable for resolving the issues in a timely manner.

* Streamlined process: With all the grievance modules in one app, users can avoid the hassle of navigating different websites or contacting multiple departments individually, making the process faster and more efficient.

* User-friendly interface: The app is designed to be easy to use, ensuring that citizens of Bengaluru can easily navigate and access the features they need to register and track their grievances.

In conclusion, the "Namma Bengaluru (Sahaaya*0)" app is a user-friendly and comprehensive platform that allows citizens to easily register and track their grievances with various government departments in Bengaluru. With its integrated modules, multiple sources for submitting grievances, and real-time updates, the app streamlines the process and empowers citizens to hold the government accountable for resolving their concerns. Download the app now to have a voice in making Bengaluru a better place for all its residents.

Free Google Play

More Information

File size： 3.00 M Latest Version： 2.0

Requirements： Android Language： English

Votes： 424 Package ID： com.nammabengaluru.org

Developer： BBMP - IT

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Comment

Shamanth Nellikere

Earlier App BBMP sahaaya used to take location based on Photo, now we have to manually show the location. The App looks like downgrade of earlier app, not sure why they developed app downgrading functionality? Just to Bill public money?

2024-03-07 17:28:48
f r

The app is useless. Trying to log a complaint to BESCOM and category is empty. It was buggy earlier too. Now it is completely unusable.

2024-03-06 22:04:01
Giridhar AN

Submit button doesn't work if you use camera to capture the image. Select image from filesystem. This will allow successful submission of complaint.

2024-03-06 04:23:38
mangesh mistry

I have used the app for street light issues and they have responded well.. But today there is issue with map for location selection. Please resolve the issue

2024-03-04 16:54:15
A Google user

Can't believe the civic body of world's IT capital, Namma Bengaluru, has such a pathetic app. I wanted to report a footpath encroachment but I was unable to do so. To submit a complaint I had to add an image but that option doesn't work. Really disappointed!

2024-03-04 09:04:46
Priya B

Typical app to fool the public. No grievances are addressed. You are still at the mercy of the officer who will never respond or ignore the evidence you upload and close your complaint by calling it a fake complaint. No option to escalate or even reopen the complaint. This app definitely deserves infinite negative stars! Sadly, that option is also not available. Edit: Looks like they have again disabled sending SMS since April 2021. So you will never know what has happened to you complaints.

2024-03-04 03:07:37