SightCall

Catering to field technicians and mobile workers, SightCall revolutionizes the way deskless employees receive support. This groundbreaking app allows on-site technicians to initiate live video streams, enabling remote experts to provide real-time, AR-powered assistance. With features like remote flashlight activation, live drawing on screen, and optical character recognition, the app facilitates seamless communication between field workers and experts. Used globally by field service organizations, this app is a game-changer for improving service performance and enhancing the customer experience.

Features of SightCall:

> Instant Visual Support: The app allows for real-time, mobile-to-mobile visual support sessions, enabling field technicians to easily share their environment and receive immediate assistance from remote experts via live video stream.

> Advanced AR Technology: With the use of augmented reality technology, experts can provide guidance to technicians by pausing video, drawing on the screen, and remotely activating features like flashlight and zoom for better clarity.

> Seamless Integration: The app is compatible with popular workflows and CRMs such as Salesforce, ServiceNow, and ZenDesk, allowing users to save images, videos, and data directly to their case files for easy access and continuity.

> Global Deployment: Used by field service organizations worldwide, the app has proven to enhance service performance, improve customer experience, and streamline communication between teams.

Conclusion:

With its user-friendly interface and innovative features, the app is a must-have tool for field technicians looking to enhance their efficiency, improve service performance, and deliver an exceptional customer experience. Download SightCall today and experience the power of mobile-to-mobile visual support firsthand.