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Blue Connect Mobile NC

Category: Lifestyle Date:2024-07-23 17:45:01

Rating: 4.3 Tags: Tools

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Introduction

Introducing Blue Connect Mobile NC, the app that gives you secure access to all the information you need about your Blue Cross NC health plan. With this app, you can easily understand your benefits, manage costs, and make informed health decisions. It's incredibly user-friendly and convenient. Some of its amazing features include simplified login through device-native Face Authentication™ and Fingerprint ID™, a digital version of your member ID card, real-time claims status and spending details, helpful tools like a provider search and medical procedure cost estimator, access to digital documents, and convenient customer support options. Download the app now and take control of your health plan like never before! Please note that some features may vary depending on your Blue Cross plan.

Features of Blue Connect Mobile NC:

* Simplified login through device-native Face Authentication™ and Fingerprint ID™: Blue Connect Mobile offers a seamless login experience by utilizing device-native features like Face Authentication™ and Fingerprint ID™. This eliminates the need to remember login credentials and provides enhanced security.

* Digital version of member ID card: Instead of carrying around a physical ID card, Blue Connect Mobile provides a digital version of your member ID card. This allows for easy access to your insurance information whenever you need it.

* Real-time claims status details: With Blue Connect Mobile, you can quickly check the status of your insurance claims in real-time. This helps you stay up-to-date on any reimbursements or payments and enables you to track your healthcare expenses effortlessly.

* Helpful tools for informed choices: The app offers a variety of tools to support informed decision-making. These include a provider search feature, an urgent care finder, a medical procedure cost estimator, and a PCP selection tool. These tools empower you to make informed choices regarding your healthcare and find the most cost-effective options.

* Access to digital documents: Blue Connect Mobile allows you to access various digital documents, such as Explanation of Benefits (EOBs), member letters, plan materials, and monthly invoices. This ensures that you have all the necessary information at your fingertips without the need for physical paperwork.

* Customer support options: The app provides multiple ways to access customer support, including click-to-call, in-app messaging, and Live Chat. This means you can easily reach out for assistance or clarifications regarding your health plan and benefits.

Tips for Users:

* Enable Face Authentication™ or Fingerprint ID™: Take advantage of the simplified login feature by setting up Face Authentication™ or Fingerprint ID™. This saves time and enhances the security of your Blue Cross NC health plan information.

* Explore the helpful tools: Make use of the provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool. These tools can assist you in finding the most suitable and cost-effective healthcare options available to you.

* Stay informed with real-time claims status: Check your claims status on a regular basis to stay informed about the progress and reimbursement of your healthcare expenses. This helps you manage your costs effectively and avoid any surprises.

Conclusion:

Blue Connect Mobile NC offers a user-friendly and convenient way to access and manage your Blue Cross NC health plan benefits. With features like simplified login, digital member ID card, real-time claims status, and helpful tools, the app empowers you to make informed decisions about your healthcare while managing costs effectively. Additionally, the access to digital documents and various customer support options further enhance the overall user experience. Download Blue Connect Mobile today to easily navigate and optimize your health plan benefits.

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More Information

File size: 27.59 M Latest Version: 7.20.0

Requirements: Android Language: English

Votes: 463 Package ID: com.bcbsnc.healthnav

Developer: BCBSNC

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Comment

  • BCBS/NC regardless of what this company says about wanting their customers to have online access to their accounts, with their limited customer service and apps like this makes me wish I had never chosen BCBS. Edit: Rather than call a perpetual phone tree or email customer service (which I currently have no response yet for a couple of days) I believe I have a work around. BUT I can assure you until BC/BS eliminates the requirement to create new sign ons for each product, problems will con'
    2024-07-27 13:37:39
  • App used to work great but now I am unable to login, even though I'm using the same username and password that logs in successfully on a browser. I've tried resetting my password, uninstalling and then reinstalling the app, hasn't dolved the problem yet.
    2024-07-27 07:39:27
  • App is awful. It use to work just fine but now I can't get past the log in page. It keeps coming up with network error. I've uninstalled and reinstalled but nothing different.
    2024-07-27 02:39:41
  • Well for starters i cant pay my bill with a credit card because of "technical issues" that have been going on since i downloaded this damn app so i have to use a bank draft. 2nd i cant even read my messages. It shows i have 2 messages and i cant even open them, just takes me to a blank screen.
    2024-07-26 12:55:58
  • HILARIOUSLY DYSFUNCTIONAL. For the billions of dollars the entire medical field makes, there's ZERO excuse for this. Automatic payment- does not work. Setting up billing notifications- does not work. Notifications within the app- does not work. It's been obvious for years that this country doesn't care about our health or well being, but the least they could do is make it less obvious than this.
    2024-07-26 10:54:32
  • Was informed of update by Google Playstore. Could not update the update, though I tried nearly every method listed to resolve the issue. Finally uninstalled the app, restarted phone, then tried to reinstall the app. Was not successful. Tried to reinstall later. Was unsuccessful again. Wasn't a useful update for me.
    2024-07-25 22:16:23
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