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13cabs - Ride with no surge icon

13cabs - Ride with no surge

Category: Travel Date:2023-09-12 16:28:55

Rating: 4.0 Tags: Book

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Introduction

13cabs is Australia's premier taxi service and the country's smartest taxi app. With the app, users can effortlessly book a taxi, track its progress, settle the fare, and be on their way. Transparent pricing ensures that the fare you see upon booking is the fare you pay, with no surge pricing. Every 13cabs taxi is equipped with multiple security cameras for safety, and personal details remain confidential within the app. The app also offers a diverse fleet of vehicles to cater to different needs, and users can save and request their preferred taxi drivers for future rides. Additional features include the ability to plan multi-stop journeys, real-time tracking, and prompt deliveries. Unlike other ride-sharing platforms, 13cabs is committed to safety, reliability, and professionalism, offering a transparent pricing model and a secure and pleasant journey every time.

- Seamless Booking: The app allows users to effortlessly book a taxi, track its progress, settle the fare, and start their journey.

- Transparent Pricing: Surge pricing is eliminated with 13cabs, as the fare shown upon booking is the fare that will be paid.

- Safety First: Each 13cabs taxi is equipped with multiple security cameras, ensuring the safety of passengers. Personal details are kept confidential within the app, and the Australian call center is available 24/-

- Diverse Fleet: 13cabs offers a wide range of vehicles to cater to different needs, including sedans, SUVs, MAXI-TAXIs, and wheelchair-accessible vehicles. Users can specify their preferences when booking.

- Personalized Rides: The MyDriver feature allows users to save and request their preferred taxi drivers for future rides.

- Multi-Stop Journeys: Users can plan their route with up to 4 pick-ups and drop-offs in one trip, while still enjoying the price guarantee.

Free Google Play
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More Information

File size: 38.00 M Latest Version: v7.7.36

Requirements: Android Language: English

Votes: 66 Package ID: com.cabs

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Comment

  • App is temperamental and sometimes I need to restart it in order for it to work properly. Also, if I book a trip in advance and have a credit card saved, I am unable to use the credit card stored on my profile to pay for the trip - paying with a saved card only seems to work for trips that are not scheduled in advance. These bugs needs to be fixed
    2024-01-01 04:51:56
  • This app is horrible. Every time I go to order a cab the app doesn't respond properly and it isn't clear if it was ordered successfully or not. Sometimes I've ended up accidentally ordering multiple cabs, and just today it didn't look like it went through as it gave no status updates, so I booked an Uber just for both to show up. I've been a long supporter of 13Cabs but the app isn't usable for me, and with the phone service not much better I now have to look elsewhere.
    2023-12-26 12:07:29
  • Appalling app, still says we're finding you a cab even as the cab arrives, tells you the incorrect cab number, says the cab is one minute away even though it also says its still finding one, basically lies, which is a risk for passenger safety. This is every trip I've booked through the app, not just one. Ive also lodged two complaints thru the apos feedback feature without result
    2023-12-01 09:40:17
  • This app needs a lot of basic testing, Can't access any settings. can't update name, can remove name. going to profile logs out of app straight away. update of photo, uses the camera but doesn't use the picture taken, then asks to use an gallery app to pick a picture. The selecte picture doesn't show up either. I haven't tried a booking as can't tell if it'd work correctly due to these extremely basic requirements aren't working, I'd have thought. The app looks great though.
    2023-11-29 16:51:20
  • Last time I used this app, they sent a ride share instead of a taxi. There's no option to specify whether you're traveling with a child (I did write it in the notes, but it was obviously missed), so I had to wait while the driver called an actual taxi and then for the replacement transport to arrive. The whole reason I got this app was to access a cab service instead of a ride share.
    2023-11-26 18:01:32
  • App over all is good and very convenient for booking an early morning cab to the airport. it has some limitations: choosing ride date and time is difficult as rolling the numbers down often closes the menu instead and makes you restart, i requested a wagon but a maxi came instead so not sure if i was charged more, elected to pay via google pay but nothing came through to driver
    2023-11-22 22:21:07
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