Device Help

Device Help is a comprehensive app that offers various services to assist users throughout their device's lifecycle. It provides features such as Learn, MotoCare, Device diagnosis, Repair service, and Contact us. The Learn feature helps users understand how to use their phones and troubleshoot issues. MotoCare allows users to check device warranty status, purchase extended warranties, and accident protection (only available in the US). The Device diagnosis feature allows users to check the functionality of hardware components like battery, touchscreen, speakers, cameras, Wi-Fi, and sensors. Contact Us provides options to reach out to support through chat (certain models), email (certain models), Twitter, Messenger (India and US only), and user forums available in English, Spanish, and Portuguese. Additionally, users in India can use the app to search for nearby service centers.

The Device Help app provides a comprehensive service experience for product lifecycle, offering the following advantages:

- Learn: Users can learn how to use their phone and troubleshoot issues effectively.

- MotoCare: Users can check their device's warranty status, purchase extended warranty, and accident protection (available only in the US).

- Device diagnosis: Users can check the functioning of various hardware components such as the battery, touchscreen, speakers, cameras, Wi-Fi, and sensors.

- Contact us: The app offers various options to contact support, including chat (available on select models), email (available on select models), Twitter, Messenger (available in India and the US), and access to user forums in English, Spanish, and Portuguese.

- Service center: Users in India can search for nearby service centers for repair and assistance.

Overall, the Device Help app provides a user-friendly and comprehensive platform for learning, troubleshooting, warranty management, and accessing customer support services.